Welcome, Guest | Sign in | Sign up



Terms Of Use

1. Subject to the terms and conditions stated herein, Faux Stained Glass Inc. manufacturer of Samuel K Designer Windows warrants to the Original Purchaser that under the conditions of normal use and service, all Samuel K Designer Windows, will be warranted from the following defects in material and workmanship for a period of 10 years:
a) De-lamination.
b) Discoloration.
c) Peeling.
In the event that the Original Purchaser experiences a problem with respect to any of the defects set forth in Section 1a, b or c above, a new replacement Samuel K Designer Window will be provided upon receipt of the original Samuel K Designer Window or validation of the complaint. The manufacturer reserves the right to require return of the defective Window.


2. The warranties described above cover only manufacturing defects and do not include defects or damages caused by, or as the result of, any of the following circumstances:
a) The application of harmful cleaning solutions or products including, but not limited to, ammonia, acetone, petroleum products or abrasive compounds.
b) Exposure of the product to excessive heat and/or cold beyond naturally occurring conditions.
c) The occurrence of accidents, vandalism, fire, floods, acts of God including, but not limited to, earthquakes and hurricanes.
d) The improper application or use of the product.
e) The improper removal of any permanent warning or identification labels from the product or products.
f) Any modification or alteration to the product.
g) The failure to perform reasonable maintenance on the product or products.
h) The neglect, abuse, improper handling and/or improper storage of the product.
I) Stresses caused by building defects or settlement or movement of the structure in which it was installed.
j) Installation of the product or products outside of the 48 contiguous United States.

3. With respect to insulated glass product, the above warranties cover only manufacturing defects related to the Samuel K Designer Window and does not include defects or damages caused by, or as the result of, the following circumstances:
a) Minor blemishes in the glass or the Samuel K Designer Window that do not significantly impair the vision through the glass including slight glass curvature.
b) Color variation or variations of the glass.
c) Glass breakage for any cause or any reason.
d) Subjection to stresses arising from glass surface temperature differentials or caused by building settlement or movement.
e) Condensation on the external surfaces of the window and/or glass, which may occur as the natural result of humidity and interior/external temperature differentials.
g) The very gradual, natural migration of inert gas infill used in insulated glass units.
h) Improper application, alteration, modification, or use of the Designer Window
Samuel K Designer Windows will honor the existing window manufacturers warrantee in the event that positive proof that this product is the cause of the failure in the seal.

4. The warranties set forth above are expressly in lieu of all other expressed warranties and of all other obligations or liabilities on the manufacturer's part. The manufacturer neither assumes, nor authorizes any other person to assume for the manufacturer, another liability in connection with the sale of the product. The warranties as described herein are the exclusive remedies for breach. There are no warranties that extend beyond the description on the face of this document. The manufacturer makes no warranty whatsoever with respect to accessories or parts not supplied by the manufacturer.

5. The warranties cover materials only and the manufacturer does not assume any expense or responsibility involved with the removal and/or reinstallation of any replacement parts. The manufacturer's obligation under the warranties is expressly limited to, at the manufacturer's option, replacement or repair of any defective designer window. The manufacturer reserves the right to discontinue the design manufactured under these warranties. Any discontinued designs may be replaced with an equivalent design at the sole discretion of the manufacturer. The manufacturer is not responsible for any color variation in the replacement design or component. The manufacturer is not responsible for any window, which has been modified in any manner. The manufacturer reserves the right to inspect any and all defects in the field. Field visitation(s) may result in service charges for non-warranty site surveys.

6. Under no circumstances is the manufacturer liable for consequential, exemplary or special damages including, but not limited to, damage or loss of other property or equipment.

7. Some states do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. These warranties give you specific legal rights and you may also have other rights, which vary from state to state.

8. ELIGIBILITY REQUIREMENTS: Enforceability of the warranties set forth above is limited to the Original Purchaser. The term "Original Purchaser" as used in the warranties means:
That individual, individuals or entity which took original title to the premises or is the original occupants of the structure in which the product was installed.
Any inquiry with respect to the product must be made in writing and include the Original Purchaser's name, address, date of purchase, product information from the product label and daytime as well as evening telephones numbers.
All claims and/or inquiries should be forwarded to the following address:
Samuel K Designer Windows Inc.
2590 Runic Way , Johns Creek, Georgia 30022

9. NON-TRANSFERABILITY: The warranties described above are non-transferable and limited to the Original Purchaser as described in Section 9 above.

10. If any part of the warranties described above is void or unenforceable in any State of the United States, the remaining portions will nonetheless continue in full force and effect.